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Furniture Spot Review

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Cnr Stock Rd & South St O'Connor WA 6163
(08) 9314 2699

7 store locations:

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Furniture Spot Reviewed by Mary Atkinson on Oct 2011.
Rating: 0 out of 5

Purchased a king bed trom this store & after picking the bed up & removtng cardboard etc realized that fixings were missing. Phoned the store & was told the manager would call me back. When he called there was no sorry for any inconvenience & that he would try & get parts in,I told him that was not good enough & that I wanted the fixings today! He then said he would get back to me in about an hour. I went back to the store very annoyed at the poor apathetic service that I recieved & to see that he was trying to get parts, instead got the usual will see what I can do but I can't guarantee anything. I then asked if I could get my money back & return the bed to wich he said no!! when I said I would contact consumer affairs his responce was go ahead do what you like I know my rights.Before I left the store I asked who was above him & for their phone number.I called his boss & told him what had happened & he said no problem I will have parts delivered to your door in an hour! Why put people through this rubbish when the fix was that simple. Avoid this store as if something is wrong with your purchased product don't expect a sympathetic ear as they don't really care. Will never purchase anything from this store again nor would I ever reccomrnd it to anyone.

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